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Workplace Conflicts Aren't Just About People
Navigating Ownership and Communication
Workplace conflicts are usually attributed to personality clashes or individual mistakes. However, a closer look often reveals they are systemic, stemming from unclear responsibilities and misaligned communication. Could you have avoided that last heated meeting with better data on how work actually gets done in your company? Quite possibly.
The Surface-Level Blame Game
It's easy to blame individuals for conflicts, but doing so ignores the environment in which these arise. What if the issue isn't who did what, but rather who should have been doing what in the first place?
It's easy to blame individuals for conflicts, but doing so ignores the environment in which these arise. What if the issue isn't who did what, but rather who should have been doing what in the first place?
The Fallout from Undefined Ownership
Often, the real problem is that nobody is sure who should own a particular project or result. It leads to overlaps, duplication of efforts, and ultimately, conflicts. When you look closer, it's like several people are trying to paint the same part of a canvas, causing muddied mess.
Often, the real problem is that nobody is sure who should own a particular project or result. It leads to overlaps, duplication of efforts, and ultimately, conflicts. When you look closer, it's like several people are trying to paint the same part of a canvas, causing muddied mess.
Remote Work and Low-Bandwidth Communication Channels
Remote teams, particularly those distributed across different time zones, face unique challenges. Different teams end up working at cross purposes, unaware of what the other is doing. Lack of face-to-face interactions, coupled with delays in communication, can fan the flames of minor disagreements into full-blown conflicts.
Remote teams, particularly those distributed across different time zones, face unique challenges. Different teams end up working at cross purposes, unaware of what the other is doing. Lack of face-to-face interactions, coupled with delays in communication, can fan the flames of minor disagreements into full-blown conflicts.
BrightRide: The Power of Data-Driven Insights
Now imagine you have insights into who is working on what, how different work is connected, and where the communication is flowing or failing. You'd be able to allocate responsibilities more clearly and identify the real bottlenecks in your processes.
Now imagine you have insights into who is working on what, how different work is connected, and where the communication is flowing or failing. You'd be able to allocate responsibilities more clearly and identify the real bottlenecks in your processes.
Our Domains screen allows you to visualize clusters of knowledge work and who is working on them.
You can pinpoint frictions that arise, especially those that cross timezones, enabling you to clarify responsibilities and remove causes of a lot of conflicts.
You can pinpoint frictions that arise, especially those that cross timezones, enabling you to clarify responsibilities and remove causes of a lot of conflicts.
Our Flows screen visualizes how much each team is connected to its peers. You can use that to forge connections between teams, facilitating more coordination in overlapping areas.
How Data Builds a Harmonious Workplace
Armed with these insights, leaders can make informed decisions on ownership or projects and digital assets of the company (including files and documents). The data can reveal, for example, if multiple offices are contributing to the same software repository and stepping on each other's toes causing extensive discussions and tension.
Leaders can then decide to allocate ownership based on who is most invested in that project to ensure allocation of people and use BrightRide to get advise on improving cross-team communication.
Armed with these insights, leaders can make informed decisions on ownership or projects and digital assets of the company (including files and documents). The data can reveal, for example, if multiple offices are contributing to the same software repository and stepping on each other's toes causing extensive discussions and tension.
Leaders can then decide to allocate ownership based on who is most invested in that project to ensure allocation of people and use BrightRide to get advise on improving cross-team communication.
Conclusion
Conflicts at work are rarely just about clashing personalities. They're often rooted in systemic issues that can be unraveled and addressed. A closer look might be all it takes to unleash the creative energy in today's organizations for what truly matters.
Conflicts at work are rarely just about clashing personalities. They're often rooted in systemic issues that can be unraveled and addressed. A closer look might be all it takes to unleash the creative energy in today's organizations for what truly matters.
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Our Mission — Unleash creative energy in
today's organizations for what truly matters.
We achieve this by equipping business leaders with tools
to forge efficient communication structures.
today's organizations for what truly matters.
We achieve this by equipping business leaders with tools
to forge efficient communication structures.
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© 2023 Bright Ride, Inc. All rights reserved.
© 2023 Bright Ride, Inc. All rights reserved.